Privacy Policy

Effective Date: 05/11/2026

WP Expert (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website wpexpert.co.nz or contact us through our online forms.

1. Information We Collect

When you contact us or request a service, we may collect:

  • Your name
  • Business name
  • Email address
  • Phone number
  • Any details you provide in your message or form submission

We do not collect payment details or create user accounts on our website.

2. How We Use Your Information

We use the information you provide to:

  • Respond to enquiries and service requests
  • Prepare quotes or proposals
  • Deliver and manage our services
  • Send project or service-related communications
  • Improve our website and customer experience

We do not sell or rent your information to anyone.

3. Information Storage & Security

Your personal information is stored securely using reputable third-party services (for example, website hosting and email providers) that comply with modern data-security standards.

We take reasonable steps to protect it from unauthorised access, alteration, or disclosure.

4. Sharing Information

We may share information only when necessary to:

  • Deliver our services (e.g., with trusted subcontractors or hosting partners)
  • Comply with legal requirements or protect our rights

Messages sent through our contact form are delivered to us by Basin (usebasin.com), a form service based in the United States.

All partners handling data on our behalf are bound by confidentiality and security obligations.

5. Cookies & Analytics

We use Google Analytics, through Google Tag Manager, to see how visitors use this site. It sets cookies that give your browser a random identifier, and records the pages you view, your device and browser, roughly where you are (Google Analytics does not store your IP address), and how you found us.

We do not send Google your name, email address or anything you type into our forms. Google processes this on our behalf and may store it outside New Zealand.

We also use Cloudflare Web Analytics to count page views and measure how quickly pages load. It sets no cookies and does not identify you.

You can block these cookies in your browser, or use Google’s opt-out add-on at tools.google.com/dlpage/gaoptout.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to that information

To make a request, please contact us here.

7. Retention of Information

We retain your information only as long as needed to provide our services or as required by law.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us here.